✦ FAQs ✦

When will I receive my order?

Orders are typically delivered within 10-18 days inside Kuwait.

Do you offer international shipping?

Coming soon.

What payment methods do you accept?

KNET, Visa, Mastercard, and Deema.

Can I exchange my item?

No, exchanges are not accepted, unless the item is received damaged, or not as described.

Items must be returned unused, in their original packaging, with all tags intact.

Do you offer refunds?

We do not offer cash refunds. Store credit may be issued where applicable.

How do I choose my size?

Urban Deem provides a clear size chart to help you find your perfect fit.